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Remote Managed Print Services

A new Era for the support and management of mobile devices

Mobile printers are becoming increasingly complex and capable of storing more information and doing more with the data they receive.

This is especially important as the majority of these devices operate wirelessly using short-range protocols like Bluetooth through to full wireless enablement. It is therefore important that our customers have full access to the settings and configurations of these devices, which will often differ by site throughout the Enterprise.

With the advent of the new range of Zebra mobile printers that are Link-OS enabled there comes the opportunity to provide a far more detailed and heavily managed range of services than has ever been able for large fleets of mobile printers.

Leveraging the power of the Link-OS enabled Zebra QLN range of printers datatrade has developed a range of value added services. Building on our desire to provide extremely high levels of customer service and attention to detail we aim to utilise Link-OS as well as technology and resources already in place to take the service and support of such devices to the “next step” in their evolution.

  • Properly managed fault instigation, logging and management tools, using both datatrade’s Statman portal, and Zebra’s Fault Portal Management Systems. Providing a totally transparent service.
  • A more accurate methodology for tracking and the management of assets through RTB (Return to Base) services that although economic have proved traditionally hard to manage and provide proper traceability.
  • The ability to provide an advanced swap out & configuration facility using datatrade’s proven process methodology.
  • The remote support and programming of portable devices using advanced capabilities of datatrade’s remote management software.
  • Provide more accurate Management information for the efficient and cost effective management of the fleet.
  • Provide a fully comprehensive support package encompassing all service, parts, and printer consumables for a fixed price.
Preempt the challenges of device management

Services

Managed print services – MPS Datatrade have a complete range of managed printer services and solutions for all impact and thermal printers. With fully comprehensive packages that be financed over 3/5 years, demonstrating significant cost savings over a traditional purchase and after market support model.

Remote Print Service Using our remote printer engineer – Reg the virtual printer engineer, Datatrade can ensure maximum uptime and cost savings for your remote mobile printers.

Auto ID Services We offer a comprehensive range of service from the supply and support of new as well as legacy equipment. Even if the manufacturer has discontinued the unit or it has been rebranded. We can also supply a complete range of accessories for all makes and model of barcode scanners such as screen protectors, styluses, batteries and wrist straps.

Audit and discovery Our pre-sales engineers will undertake a full site audit to find / recommend the best printer solutions to meet your supply chain delivery requirements.

Repair We demonstrate an extremely high level of technical expertise and service for a wide range of Printer and Auto ID Products. We can repair onsite or in our workshop. We can also select and help install printers and Auto ID equipment for our customers. We can offer a fully managed Return to Base (RTB) service solution for smaller devices such as Barcode scanners, Hand Held Terminals and mobile printers.

Maintenance Datatrade offer a flexible approach to maintenance and can tailor a contract to suit your needs.

Hardware We can supply printers, printheads, print servers as well as all major brands of barcode scanner and hand held equipment… For further information on finding the right print solution for your business please use our Hardware Selector or for Auto ID enquiries contact us using the details below.

Media and Consumables We fully understand the importance of ensuring that the correct media and consumable’s are used in mission critical printers to ensure perfect print quality and enhance the life of your printer asset so we provide a large range of media and consumables for all manufacturers.

In addition to supplying these items, we will also work with you to ensure you are using the correct product for quality and cost effectiveness.

For further information please Ring +44(0)1604 66-66-01 or email us.
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