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Barcode Scanner and Hand Held Terminal Support

If data collection matters to you?

We are able to provide an entire package of technology and knowledge. So whether you are looking to start using data capture, simply adding to your portfolio or need accessories, Datatrade can assist you.

Our expertise covers all aspects of barcode data capture, whether it’s new, legacy or refurbished equipment.

Key Service Benefits

Key Features

  • UK Based repair centre
  • Free evaluation offered on every repair
  • Nationwide coverage
  • We find all faults not just those reported
  • All barcode manufactures covered
  • Free disposal of BER (Beyond Economical Repair) units within WEEE

Waste regulations

  • Courier Tracked Return Shipping

Billable Repairs

  • Tier Structured Pricing
  • Wear, Tear & Physical Damage Covered

Pay as you go

  • 7-10 working day turnaround

Maintenance Contracts

  • 1, 3, 5 year duration
  • Wear, Tear & Physical Damage Covered
  • Prepay
  • Next Day, 3-5, 5-7 day turnarounds available
  • Loading Of software

Voucher Repairs

  • Prepay
  • Minimum book of 12 vouchers
  • Each voucher = 1 fully comprehensive repair
  • 3-5 day turnaround


Managed print services – MPS Datatrade have a complete range of managed printer services and solutions for all impact and thermal printers. With fully comprehensive packages that be financed over 3/5 years, demonstrating significant cost savings over a traditional purchase and after market support model.

Remote Print Service Using our remote printer engineer – Reg the virtual printer engineer, Datatrade can ensure maximum uptime and cost savings for your remote mobile printers.

Auto ID Services We offer a comprehensive range of service from the supply and support of new as well as legacy equipment. Even if the manufacturer has discontinued the unit or it has been rebranded. We can also supply a complete range of accessories for all makes and model of barcode scanners such as screen protectors, styluses, batteries and wrist straps.

Audit and discovery Our pre-sales engineers will undertake a full site audit to find / recommend the best printer solutions to meet your supply chain delivery requirements.

Repair We demonstrate an extremely high level of technical expertise and service for a wide range of Printer and Auto ID Products. We can repair onsite or in our workshop. We can also select and help install printers and Auto ID equipment for our customers. We can offer a fully managed Return to Base (RTB) service solution for smaller devices such as Barcode scanners, Hand Held Terminals and mobile printers.

Maintenance Datatrade offer a flexible approach to maintenance and can tailor a contract to suit your needs.

Hardware We can supply printers, printheads, print servers as well as all major brands of barcode scanner and hand held equipment… For further information on finding the right print solution for your business please use our Hardware Selector or for Auto ID enquiries contact us using the details below.

Media and Consumables We fully understand the importance of ensuring that the correct media and consumable’s are used in mission critical printers to ensure perfect print quality and enhance the life of your printer asset so we provide a large range of media and consumables for all manufacturers.

In addition to supplying these items, we will also work with you to ensure you are using the correct product for quality and cost effectiveness.

For further information please Ring +44(0)1604 66-66-01 or email us.
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Datatrade > Services > Barcode Scanner and Hand Held Terminal Support